Computer emergencies don’t keep business hours. Call us anytime, day or night, for rapid response and scheduling. We are always ready to book your next on-site repair.
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Find fast answers to our most frequent questions
If you don’t see your question, please contact us directly!
Absolutely. All Mobile PC Medics technicians are background-checked, insured, and hold professional certifications (Microsoft Certified Professional, Mac Certified Specialist). Your trust and data security are our highest priority.
We operate under strict data privacy protocols. All repairs are performed directly in front of you at your location, and we guarantee the security and confidentiality of your sensitive information at all times.
Yes, we specialize in both PC and Mac operating systems. Our team includes Mac Certified Specialists capable of handling specific MacBook, iMac, and macOS issues.
In most cases (95%), the repair is completed right at your location (home or business). We only take a device back to the shop for highly complex or rare component-level repairs, and we notify you immediately if this is necessary.
We proudly serve the entire Conejo Valley, including Thousand Oaks, Westlake Village, Newbury Park, Moorpark, Simi Valley, and surrounding communities in Ventura and Los Angeles Counties.
No. We offer a free diagnosis and consultation over the phone. We provide transparent pricing before any work begins, so you approve the quote first.
Yes. All of our repairs are backed by a comprehensive labor and parts guarantee. If the same issue returns within the guarantee period, we will fix it at no additional cost.
Don’t let uncertainty delay your repair. Use this secure form to quickly describe your Mac or PC issue (e.g., virus, broken screen, slow performance).
Your certified, on site Mac and PC repair specialists serving all of Ventura & Los Angeles Counties
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