Privacy Policy

Privacy Policy

Last Updated: December 22, 2025

Mobile PC Medics (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website [mobile-pc-medics.com] and use our on-site computer repair services.

1. Information We Collect

We only collect information that is necessary to provide our services or to communicate with you. This includes:

• Personal Identifiers: Name, physical address (for on-site service), email address, and phone number.

• Technical Data: IP address, browser type, and usage data collected via cookies (standard for Google Analytics and Google Ads conversion tracking).

• Service Data: Information about your computer hardware and operating system required to perform repairs.

2. How We Use Your Information

We use the collected data to:

• Schedule and perform on-site hardware repairs and diagnostics.

• Send service estimates and invoices.

• Improve our website and advertising performance (via Google Ads).

• Comply with legal obligations.

3. Data Protection and Security

We implement industry-standard security measures to protect your personal information. We do not store sensitive financial data on our servers. We never request or store your login passwords or sensitive personal files beyond what is strictly necessary to perform a hardware diagnostic or operating system reinstall at your location.

4. Third-Party Sharing and Disclosure

• No Sale of Data: We do not sell, rent, or trade your personal information to third parties.

• Service Providers: We may share data with trusted partners (like Google) solely for the purpose of tracking ad performance and website analytics.

• Legal Requirements: We may disclose information if required by law or to protect the safety and rights of our business and clients.

5. California Privacy Rights (CCPA/CPRA)

As a California-based business, we comply with the CCPA. California residents have the right to:

• The Right to Know: Request a list of what personal data we have collected.

• The Right to Delete: Request that we delete your personal information.

• The Right to Opt-Out: Request that we stop sharing your data with third-party analytical tools. To exercise these rights, please contact us at info@mobile-pc-medics.com.

6. Cookie Policy

Our website uses cookies to enhance user experience and track the effectiveness of our Google Ads campaigns. You can choose to disable cookies through your individual browser settings.

7. Non-Affiliation Disclaimer

Mobile PC Medics is an independent service provider. We are not affiliated with, endorsed by, or sponsored by Apple Inc., Microsoft Corporation, Dell, HP, or any other third-party brands mentioned on this site.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: info@mobile-pc-medics.com

• Phone: +1 (818) 307-6868

• Address: 28848 Lake Vista Dr, Agoura Hills, CA 91301